We have taken great care in selecting the highest quality kite materials and construction methods available. In the phase of product development, Switch extensively tests each product in many different conditions to detect and correct possible deficiencies in the construction before production begins.
Free lifetime warranty!
12 MONTH WARRANTY
12 Months from date of purchase.
6 MONTH WARRANTY
6 Months from date of purchase.
- Faults in workmanship and materials.
- Any type of wear and tear.
- Any wear caused by launching and landing your kite.
- Environmental damage - high Temperatures(eg. hot cars), Sun/UV, moisture, sand and wind damage.
- Damage caused by misuse, waves, hard crashes/impacts, abuse, neglect, user error, foreign objects.
- Damage caused by assembly or setup error.
- Second-hand products.
- Unauthorized repairs or modifications.
- Non Switch products were used and resulted in the failure.
- Products used outside its intended use including heavy loads/ overloading.
- Any costs, losses, or damages incurred as a result of a loss of use of this product.
- Damage caused by anything other than defects in materials and workmanship.
If Switch Kiteboarding finds your product is covered under our warranty, Switch will decide to replace, repair or supply parts for the defective item. In case of a replacement, we may not be able to guarantee the identical product due to stock availability. Replacement parts are free of charge, shipping costs are not covered. Contact us at firstname.lastname@example.org for any further questions.
If you have any questions concerning our warranty please contact our Switch customer support team.
We are here to help.