Dear Valued Customer,
We are happy to share that VENTUM KITEBOARDING has acquired Switch.
Ventum Kiteboarding is a Dutch B2C brand. It is a niche brand with a clear focus on quality, durability, and service. They have solid
experience in the kite industry, R&D and kite production. We are confident that some Switch DNA will find further development under their roof.
Unfortunately, warranty claims and order disputes are no part of the transfer but knowing the high service level provided by Ventum we
trust that even for those unfortunate cases a creative solution will be found.
So what will happen now?
- Ventum will ship, what’s left from, Switch inventory to their warehouse in The Netherlands. This will take around 6 weeks.
- Saleable Inventory will be offered though fire sales on this website and the Ventum webshop
- For service inquiries you can contact Ventum via Support@Ventumkiteboarding.com
- Replacement bladders will be freshly made on demand and shipped from the factory to ensure good quality.
- Spares for old bars will be custom made where possible.
- Spares for our latest bar can be purchased via the Ventum Webshop.
We kindly ask you to have some patience in any matter and trust that people work hard and do their best to help and get the backlog processed, this will take time!
Warm regards and goodbye, the Switch team.